Strategies to Develop Employee Satisfaction in Healthcare

Strategies to Develop Employee Satisfaction in Healthcare Motivation and Discipline That Brings Employee Satisfaction in Healthcare Crystal Mullen ASSIGNMENT: Read the following scenarios and answer the questions in paragraph format. The answer for each scenario should be 2 pages in length. Your final submission should be 4-5 pages in length. Scenario 1: With the continued focus on managed care, your employees are worried that focusing on cost cutting will reduce the quality of patient care. As a health services administrator, you are worried about the continued dissatisfaction. Develop three strategies that would motivate and increase employee satisfaction. Keeping staff motivated is a very important part of management in any industry. Furthermore, the high stress nature of managed care means implementing policies and procedures regarding work place motivation and support which then generates employee satisfaction are very important to retain qualified healthcare professionals (Cardenas, 2014). Keeping your healthcare staff engaged and motivated can be particularly if the healthcare facility is short-staffed or often includes temporary personnel or floating nurses. However, even in a work place environment that looks for any means to cut costs, there are still ways to motivate staff and can help improve performance and morale (Leviticus, 2014). If I were a health services administrator, one measure any I would implement is to simply take advantage of my staff’s strengths. This would help my staff feel more confident and accomplished, which could then increase my entire team’s efficiency. When team members are assigned to jobs that match their strengths, they are then able to complete their tasks in a shorter period of time. Because they are finishing their required tasks sooner, they will then providing staff with more time to complete additional assignments. For example, if I were to assign a confused or disoriented patients to a health care professional who thrives on these types of patients, I would be able to increase the patient willingness to cooperate with the health care professional and lessen the need for multiple staff members to be involved in inconsequential issues (Leviticus, 2014). Furthermore, if I were a health services administrator looking for ways to motivate my staff, I would make it a point to ask for their feedback about health care issues on a regular basis. I would like to encourage dialog about their daily challenges with things like work schedules, patient care, hospital environment, or any other stressful managed care issues they are facing. I would create a variety of options for them to express their thoughts and ideas in a positive, proactive way, while discouraging unproductive griping, whining and complaining. I would look for their feedback on their most frequent challenges in the manage care facility that they deal with by holding meetings implementing suggestion boxes and even with monthly or quarterly surveys. I would make sure to keep my requests for staff feedback that would generate positive solutions, not just negative feelings, gossip or opinions (Cardenas, 2014). Also, if I were a health services administrator looking for ways to motivate my staff, I would provide them with opportunities to demonstrate as well as experience leadership in their profession on a consistent basis. I would also schedule team members with leadership tendencies for tasks like leading department staff meetings, research information on current medical issues or even mentor someone using their own experiences. Finally, but not exhaustively, I would assign my health care team members to conduct small group sessions for peer-to-peer learning about such issues as nursing procedures, hospital policies, and patient care trends and responsibilities. Therefore, by creating leadership opportunities, my team can then generate their own problem-solving abilities. (Cardenas, 2014). Finally, though certainly not exhaustively, if I were a health services administrator looking for ways to motivate my staff, I would implement policies that would reward my team for the excellence they bring to the managed care facility. I believe rewarding achievements in my staff helps them staff stay motivated and actively involved. I would acknowledge their excellence in our weekly staff meetings, congratulate them via email or post of their achievement via social media. Also, I would recommend my team members for professional or hospital awards or perhaps even offer them a new title upgrade as a way of showing my team that how much I appreciate their hard work. Finally, though certainly not exhaustively I would considered allocating them a prime parking spot for the team member in the managed care facility who exceeds expectations each on a monthly basis or give gift cards when my team exceeds a particular goal(Leviticus, 2014). Therefore, I believe if I were to implement these measure, my team would be encouraged to continue to excel at their post in the managed care facility and be satisfied in their job because they’ll know their work matters and is appreciated. Scenario 2: Pretend that you are a new nurse manager, you have opted to select the positive discipline approach to managing employee behaviors. List the steps in the positive discipline approach and explain how you would apply it to the nurses that you supervise. The positive discipline approach is one that presents the role of a discipline as one that tries to regulate the negative behavior of employees to make them better workers. It is an approach to discipline that uses corrective action in order to generate more productivity, improved performance and a more effective workforce. Although harsh, negative punishment is effective for producing short term results, this approach will prove futile because negative discipline often generates employee frustration, higher absenteeism rates, low workplace productivity and high turnover. Positive discipline however, tries to correct the negative employee behavior by first counseling the employees of what is expected from them, then giving an oral warning, and followed by a written warning. Only after those steps are measures such as termination or discharge considered. Here are the step to positive discipline. Counseling is the first necessary step of the positive discipline process. This step would give me the opportunity to isolate the nurse’s behavior problems so that I can offer him or her possible solutions. When I’m counseling a nurse, my goal is to make employee him or her aware of the facility’s policies, procedures and rules. Often, the nurses want to be a productive member of the facility and simply need a better understand of the rules. Then during the counseling I can have a better understanding of the nurse’s point of view so that we can both agree on the best way to adhere to the facility’s rule. Therefore, I believe the counseling step can easily solve many of the problems that arise in a nurse’s behavior. The second step in positive discipline would be an oral warning. This step can also be given during counseling however, it tends to be a bit more confrontational. This is when I would become even more of a boss than a friend and remind my nurse of the behavior that requires correction. If however the nurse’s behavior has not been improved by counseling or oral warning, I would then implement the third step of positive discipline which is a written warning. This step requires documentation that correction was given but the behavior is unchanged. The written warning is where the nurse and I would write out a plan to correct the problem so that it would not arise going forward. If the nurse fails to receive positive discipline through counseling, oral warning, or written warning, I would then implement the fourth step in the positive discipline approach which is a final warning. When I implement a final warning, I would hold a conference that would emphasizes to the nurse just how important it is that he or she correct his or her inappropriate actions. This is not a step I would wish to implement because I would have to insist that he or she take a non-paid day off. I would suggest to my nurse that he or she use this day to decide if his or her actions are worth correcting in order to remain with the facility. While I would not enjoy implementing this step, I can see how it can be quite effective in demonstrating to my nurse the seriousness of the problem that is created by his or her inappropriate behavior and that it can no longer be tolerating at this facility. Finally, if the nurse will not submit to counseling, respond to an oral warning, or a written warning and seem unchanged by a final warning, then and only then would I implement the fifth and final step in positive discipline and that is to discharge the nurse from his or her duties. As difficult as it may be to discharge an employee it is necessary if I want to maintain the positive nature of the facility as a whole. What I really appreciate about positive discipline is that it promotes problem solving rather punishment. Positive discipline integrates positive confrontation with the nurse with the problem behavior and thus provides him or her with the opportunity to be justified. I would then inform him or her of the company policies and procedures. Therefore, I believe positive discipline provides the most opportunities for long term employee satisfaction because employees will understand the correction process without feeling coerced or belittled (Industrial Relations Naukrihub.com, 2014). References Cardenas, H. (2014). Strategies to Motivate Staff Nurses. Retrieved January 12, 2014, from Chron.com: http://smallbusiness.chron.com/strategies-motivate-staff-nurses-15427.html Industrial Relations Naukrihub.com. (2014). Positive Discipline Approach. Retrieved January 12, 2014, from Industrial Relations Naukrihub.com: http://industrialrelations.naukrihub.com/positive-discipline-approach.html Leviticus, J. (2014). Effective Strategies That Bolster Nursing Teams. Retrieved January 12, 2014, from Chron.com: http://smallbusiness.chron.com/tools-techniques-use-team-effective-24079.html

Capitalism vs. Communism :: Compare Conrast Comparison

Capitalism vs. Communism For many years the United States as looked upon communism as an evil and must not spread to other countries. The Cold War is a perfect example of this; we spent 40 years in terror due to this way of thinking. Now we understand that communism is not an evil just another way of organizing a country. Capitalism and Communism has its own ideas on how a government should run, whether it’s through advancement of people According to Minsky capitalism is not just the market economy, but it is also a financial economy (1). Minsky states that there are two sets of prices, first is the prices of current output, and second consist of the prices of assets (1). Capitalism is an economic system characterized by freedom of the market (essay.com 1). Capitalism is different from many other economic ideas by the fact that capitalism gives individuals freedoms with minimal government interference. In a market capitalist system, capital and land are private property (Haramis 1). From this enterprises can be formed by individuals by attaining land and equipment. An enterprise organizes and directs production. The United States is known as a post-industrials economy, this means that the United States is a service economy. There has been several different types’ capitalism that has influenced the world. First was Adam Smith’s idea about capitalism, which is proprietary capitalism. During this era of capitalism there were few corporations and probably none as we know them in our times (Haramis 1). The second form of capitalism is the progressive capitalist economy. In this form of capitalism, investment outputs are part of the current output (Minsky 2). Although capitalism has been through several changes throughout the years the capitalistic economy system has been the most influential economical as well as political system. Like capitalism communism also has many benefits for its people. First everyone has a job and is treated the same. Communism can be defined as an economic and political system in which facts of production are collectively owned and directed by the state (essay.com 1).

Nature of Accounting and the Accounting Standard

Nature of Accounting and the Accounting Standard Background Accounting is an important part for business and it is dubbed â€Å"language† of business activities conducted by firms. People think it is used to communicate business transactions per se to all stakeholders. However, some people argue that the functions of accounting are not that easy. Except the communication tool, accounting acts as many other difference roles in business. When doing accounting, different standard may be used. There are many issues about accounting standard nowadays.To getting a subjective view of accounting, it is necessary to understand how accounting is worked. This essay will analyze the application of accounting in the various situations to reach a conclusion. It will give some perspective for accounting also. Firm as an accounting object As we know, accounting was widely used in the firm. In accounting, firm means some business entity aiming at earning economic profit. In general, there are three types of firms: proprietorship, partnership and corporation. Firms are classified by the types of ownership, limitation of liability and so on.According to Scott Besley (2007), a proprietorship and partnership is an unincorporated business. Proprietorship firm owned by one individual while partnership owned by two or more people. A corporation is â€Å"a legal entity by a state†. The owners and managers may not be the same person. Corporation have unlimited life and enjoin limited liability. Owners have no responsibility for liabilities of the corporation. However, for proprietorship and partnership, owners must payback all liability of creditor. Although there are various classifications for firm, its object is quite same.The general object of a commerce firm is earning profit. However, firms cannot just focus on the financial income. There are many other aspects must consider. The firm which is just care about financial achievement will suffer form ethic dilemma. Dobs on (1997) defined the behavior that firm just consider about self-interest individualistic and opportunistic as â€Å"finance paradigm†. He criticized that it would cause another lost for people. To be an ethic firm, it should select object carefully to maximize the benefit for all relevant people.Rather than running business individually, people do commerce via firm. Firms exist because it can provide a more efficiency operation environment for people. However, even if firms can offer a better way for people doing business, we shouldn’t ignore the troubles arising from it. Accounting and transaction Transaction plays a special role in firm’s daily operation. In general meaning, transaction is exchange of goods or services between entities, as well as other events that have an economic impact on a business.It is a business’s economic record by accounting (Weygandt, Kimmel, & Kieso, 2011). It should be clarify that not all events generated in business proc ess can be record. Accounting must considers about what transaction should record and how it is record. There are two major assumptions about whether transaction should be record. The first one is monetary unit assumption. In accounting, we just record the transaction data which can be express in money term (Weygandt, Kimmel, & Kieso, 2011). Another assumption is economic entity assumption.Accountant must just account the transaction relevant to certain firm. The active of its owner or other economic entity should not be record in the firm’s account (Weygandt, Kimmel, & Kieso, 2011). In addition, such action must affect the component of accounting equation dually. That means it should affect assts, liability or equity. Measurement method in accounting As it mentioned before, the major object of account is identify, record and communicate the transaction. In real life, the environment for accounting is changing continuously.So, accountant should know how to record and measure transaction properly. To facing price changing, there are two major approaches to record and measure transaction: historical cost principle and fair value principle. When using historical cost principle, companies record assets as its cost (Weygandt, Kimmel, & Kieso, 2011). That means if the value of goods in such transaction is changing, it will keep the original record of such goods. However, we should update the record of assets value according to the market price in fair value principle.When managers decide which standard should be used, there are various factors need to be consider. Inflation is necessary for measurement method decision. Alhashim & Arpan (1992) claimed that when price is stable, the historical cost principle could provide an objective view for company’s performance. Managers may prefer this method to measure transaction. However, study also show that when it is high inflation, using historical cost principle will provide some useless information. If the price is changing frequently, the historical cost principle will not suitable.For example, in British, because it was suffer from high inflation rate in the history, the accounting standard in this country select fair-value principle. (Alhashim & Arpan, 1992) Cost measurement is an important part in accounting. Since the component of cost for business is complex, it will select material cost for example. There are two common principles for material cost evaluation. One is average value method, another is FIFO method. Company’s objective should be considered when choosing those approaches of cost measurement.When using average cost method, company’s income statement will show lower income so that company will enjoin lower tax. However, when firm choosing FIFO method, they will pay higher tax because of the high income present by income statement. When company wants to reduce tax cost, they may choose average cost method. Otherwise, they will choose FIFO method to attrac t investment by showing well performance. Except form pervious example discussed, there are many other factors could affect the measurement method.For example, David Solomons (1970) think that feasibility like objective, low cost of implementation and ease of understanding for users will affect the judgment for measurement method. In different condition, managers will choose different principle. So, it is difficult to say which principle is better. Conclusion By analyze relevant item of accounting, the perspective of accounting is more clearly now. Transaction is a vital component of accounting and there are various principles about it. However, accounting is related to other aspects also. Merely defined accounting as analyzing transaction per se is not false but not objectively.Communication is also a vital part of account. It is properly to descript accounting as a â€Å"language† of business. As mention before, there are many communicating methods and standards for account ing. Different regions may have different accounting â€Å"language† (Alhashim & Arpan, 1992). It is a challenge for current international company. To solve this problem, it is necessary to build and spread a unified standard for international accounting right now. Reference Alhashim, D. D. , & Arpan, J. S. (1992). International dimensions of accounting. Boston: PWS-KENT publishing company.Dobson, J. (1997). Finance ethics: the rationality of virtue. Cummor Hill, Oxford OX2 9JJ, England: Lanham [u. a. ] : Rowman & Littlefield. Scott Besley, E. F. (2007). Essentials of Managerial Finance. Natorp Boulevasr, Mason OH: South Westren College. Solomons, D. (1970). Assets valuation and income determination: appraising the alternative. In R. R. Sterling, Assets valuation and income determination (p. 105). 4431 Mt. Vernon, Houston, Texas: Scholar Book Co. Weygandt, J. J. , Kimmel, P. D. , & Kieso, D. E. (2011). Financial Accounting. USA: John Wiley & Sons, Inc.

The Big-Bang Model - 1268 Words

The Big Bang-Was It the Beginning? Edwin Hubbles discovery of 1929 changed the point of view that we are living in an unchanging universe. He discovered that the universe is rapidly expanding. He also observed that the galaxies outside the Milky Way are moving away from us. The speed at which they are moving away varies directly with their distance from the earth. Hubble realized that there must a time, which is now considered to be 14 billion years ago, when what universe is today was a single point in space. He argued that the universe came into being as a result of a violent event, and this concept came to be known as The Big Bang. (Netting) According to this theory, as described by George Musser, it is said that this universe came into existence as a big-bang singularity. Singularities do not exist in the real world. It is an idealistic concept. Singularities are considered to exist at the core of black holes. Matters can flow inside the singularities, but they cannot flow out of them. Our universe is considered to be an inverted black hole. Therefore, the universe is said to be a singularity out of which matter flows. Another difference between the black hole and big-bang singularity is that, an event horizon, inside which we cannot see, surrounds the black hole whereas, a cosmological horizon, outside which we cannot see, surrounds the universe. The critical difference between the cosmological and event horizon is that event horizon remains fixed, however,Show MoreRelatedThe Big Bang Model And The Steady State Model872 Words   |  4 Pagescosmological that try to find the answer were constructed by astronomers. The Big Bang model and the Steady State model are the two that were constructed. These two models claims to explain the beginning and the ending of the universe. 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